OPERATIONS

Acquisitions

  • Sample 1 (some info has been removed as it is proprietary info to DRM)

  • Sample 2 (some info has been removed as it is proprietary info to DRM)

Recognition Programs

DM/GM of the Year

Employee of the Quarter (replaced EOTM)

Employee of the Month

Inspiring Smiles Heroes

2024 Leadership Meeting

2023 Leadership Meeting

2025 Crew Contests

Cup of Chedder Upsell Crew Contest

Arby’s Fundraiser: Make a Difference Crew Contest ‘25

Dessert Upsell Crew Contest ‘25

2024 Crew Contests

Arby’s Fundraiser: Make a Difference Crew Contest ‘24

Dessert Upsell Crew Contest ‘24

Burger Upsell Crew Contest

Delivery/Order Ahead

I support the operations team with various marketing and communication initiatives, such as crew contests, third-party delivery coordination, order head management, and recognition programs. Additionally, I play a key role in executing new restaurant openings, managing acquisitions, and organizing annual leadership meetings.